Terms of Service
Effective Date: 01. August 2024
Welcome to RaptVideo. By accessing or using our platform and services, you agree to comply with these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, do not use our services.
1. Definitions
- “RaptVideo,” “we,” “us,” or “our”: Refers to the company operating the platform and providing the services.
- “User,” “you,” or “your”: Refers to anyone accessing or using the platform.
- “Services”: Refers to all features, tools, and functionalities provided by RaptVideo, including video storage, video intelligence, encoding, streaming, and CDN delivery.
2. Eligibility
By using RaptVideo, you confirm that you:
- Are at least 18 years old or have legal capacity to enter into contracts.
- Will comply with these Terms and all applicable laws and regulations.
- Are not barred from using our services under any applicable laws.
3. Use of Services
a. Permitted Use
You may use our services solely for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations.
- Upload or distribute content that is harmful, illegal, or violates third-party rights.
- Attempt to hack, disrupt, or interfere with our platform’s functionality.
b. Account Responsibility
- You are responsible for maintaining the confidentiality of your account and login credentials.
- Notify us immediately if you suspect unauthorized use of your account.
4. Intellectual Property
a. Ownership
All content, design, software, and intellectual property on the RaptVideo platform are owned by or licensed to us. You may not reproduce, distribute, or create derivative works from any materials on our platform without prior written consent.
b. User Content
By uploading or submitting content to our platform, you grant us a non-exclusive, royalty-free license to store, process, and deliver your content as part of the services. You retain ownership of your content.
5. Fees and Payment
a. Fees
- Access to certain services may require payment. Details of fees and subscription plans will be provided during the sign-up process.
b. Payment Terms
- Payments are due as specified in your subscription plan.
- Failure to pay may result in suspension or termination of your access to services.
c. Refund Policy
- Unless otherwise stated, fees are non-refundable. Contact us for special cases or disputes.
6. Service Availability
We strive to provide uninterrupted services but do not guarantee that our platform will be available at all times. Downtime may occur due to maintenance, updates, or unforeseen issues.
7. Limitation of Liability
To the fullest extent permitted by law, RaptVideo shall not be liable for:
- Indirect, incidental, or consequential damages.
- Loss of data, profits, or business opportunities.
- Any damages exceeding the fees paid by you in the preceding 12 months.
8. Privacy
Your use of our platform is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
9. Termination
a. By User
You may terminate your account at any time by contacting us.
b. By RaptVideo
We may suspend or terminate your access if:
- You breach these Terms.
- Your use of the platform poses a risk to us or other users.
Termination will not relieve you of any outstanding payment obligations.
10. Governing Law and Dispute Resolution
a. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction].
b. Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve it informally by contacting us. If unresolved, disputes shall be resolved through arbitration in Berlin, Germany, unless prohibited by law.
11. Changes to Terms
We may update these Terms periodically. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@raptvideo.com